At agen101, your privacy is not merely a legal obligation – it is a core value we uphold. This document clearly and transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
These are the core principles that define how agen101 handles every piece of information you entrust to us.
All data transmitted between your device and agen101's servers is protected by SSL 256-bit encryption — the same standard used by international financial institutions.
Agen101 only collects data that is strictly necessary to deliver its services. No excess data is collected, and every piece of information has a clear and specific purpose.
Your personal data will not be sold, rented, or handed over to third-party marketing parties. This is a commitment agen101 has upheld since day one of operations.
Agen101 servers are equipped with a multi-layered security system featuring 24/7 monitoring, regular backups and strict access controls to ensure your data is always protected.
You have the right to access, correct, download, or request deletion of your personal data at any time via account settings or by contacting the agen101 team.
All data management practices at agen101 comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
This Privacy Policy ("Policy") describes how agen101 ("we", "Platform") collects, uses, stores, and protects your personal information when you use the agen101.win website, the agen101 mobile App, or any services provided by this platform.
Agen101 is committed to protecting the privacy of every member in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We believe your trust in us is our most valuable asset, and that trust begins with full transparency about how we handle the data you share with us.
Agen101 collects personal data necessary to deliver its services safely and efficiently. The following are the categories of data collected:
| Data Categories | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, IC / passport number, date of birth | KYC verification, fraud prevention |
| Contact Data | Email address, phone number | Account communications, security notifications |
| Financial Data | Bank name, account number, transaction history | Deposit & withdrawal processing |
| Technical Data | IP address, device type, web browser | Security, detection of unusual activity |
| Usage Data | Game history, preferences, and login timestamps | Personalize experience, customer support |
Agen101 does not collect sensitive data such as medical information, religious beliefs, sexual orientation, or political views. Data collected is limited strictly to what is necessary for platform operations.
Data collected is used responsibly for the following purposes:
Agen101 does not sell, rent, or share your personal data with any third party for marketing or commercial purposes. However, in the course of daily platform operations, we may share necessary data with:
In the event of a company merger or acquisition, member data may be transferred as part of the business assets. Agen101 will notify members in advance should such a situation arise, and you have the right to close your account before the transfer takes place.
Agen101 continually invests in security infrastructure to ensure your data is protected at all times. Security measures in place include:
The agen101 platform uses cookies and similar tracking technologies to enhance your experience. The following types of cookies are used:
You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect the functionality of the agen101 platform. The agen101 mobile App uses equivalent technologies for the same purposes.
As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights, which agen101 fully respects:
You have the right to know what personal data we hold about you and to request a full copy of that data at any time.
If you find that your personal data in the agen101 system is incorrect or outdated, you have the right to request a correction immediately.
You may request deletion of your personal data, subject to legal retention requirements and the resolution of any pending transactions.
You have the right to object to the processing of your data for direct marketing purposes, and we will honour that request without question.
To exercise any of the above rights, contact the agen101 customer support team via Live Chat on the platform or by email at [email protected]. We will process your request within 30 business days in accordance with PDPA requirements.
Agen101 retains personal data only for as long as it is needed for the purpose it was collected, or as required by Malaysian law. Below are general data retention guidelines:
Once the retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. Early deletion requests can be submitted to the agen101 team and will be processed in accordance with applicable legal obligations.
The agen101 platform is intended exclusively for users aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18.
Agen101 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.
We encourage you to review this Privacy Policy periodically. This Policy is to be read together with Terms and Conditions and Responsible Gaming Policy agen101.
If you have any questions, concerns, or requests regarding this Privacy Policy or how agen101 handles your personal data, our team is ready to assist.
With a transparent privacy policy and bank-grade security systems, you can play with peace of mind at agen101 without worrying about the safety of your personal information.